Solucion a mi cuenta

Pon la copia en inglés y seguro que alguien puede traducir algo mejor que el google.

Greetings,

We can understand the concern regarding sending a copy of the ID of the person who created the account.

When we have reason to believe that an account has been compromised, we lock the account until we can recover it to the rightful owner. To confirm the account ownership, we ask for details that have been set during account creation, such as the secret question and answer. When a person does not remember the answer to those questions, it is our procedure to ask for further identification, which is a copy of a nationally recognised photo ID of the person in whose name the account was created, as the person who can provide that must be the rightful account owner. When we do receive a copy of the ID of an account owner, we will only use it to confirm account ownership and nothing else.

If you wish to review our current Rules and Polices, they can be found at:
http://www.wow-europe.com/en/policy/

Regards,

Vorusus
Account Administration Team
Blizzard Europe Entertainment
http://www.wow-europe.com/en/policy/

If you reply, please include all previous text and files related to this e-mail.

ayudarme PLIZ!

Quieren una copia del DNI de la persona que creó la cuenta. Se supone que tú pusistes unos nombres reales, pués DNI del que creó la cuenta, o en su defecto, del dueño de la tarjeta de crédito con la que se creó.

Lo que me hace recordaros que precisamente en la facilidad de robar una cuenta una vez vendida o cambiada radica que esté tan en contra de estas cosas, los timos están a la orden del día... (no lo digo por tí, Betico2007)

Polii: ya está este post para hablar del tema, y ahora parad de flamear y no aportar nada a los temas.

Edit: Betico, en la PD dice que adjuntes todos los correos y archivos relacionados con el tema, para que sepan de qué estás hablando, etc.

Copia del DNI es copia del DNI, osea, escanearlo y mandarlo, ambas caras.

Adjunta una copia de los mensajes anteriores por cada lado, eso dice el PD (así el que lea tu respuesta ya sabe que llevabas un rato y se empana antes de lo que pasa y por donde vas)

polii nadie se ha metido contigo por decir que se espere como todos, a ver si leemos.

esto continua, ayudarme a traducir lo que dice por favor, por k la herramienta de google es la mierda xD

Greetings,

We have now reset your password and issued you with a computer generated one, which you will receive in a separate e-mail. You will be able to change this password at your leisure, using the Account Management feature on our web site, located at:
http://www.wow-europe.com/en/

Your password will be sent from [email protected]. If you do not receive it after one hour, please add this address to your email address list so that it is not rejected by any spam filter you are using, and reply to [email protected] informing us that you have not received the password.

We recommend you scan and disinfect your computer with up-to-date virus protection software and update your personal firewall before using this new password, in order to keep your account secure from trojans and key logging viruses.

Please do not disclose your new password to anyone, including Blizzard staff, or change it back to one of your previous passwords as this could result in your account becoming compromised once more.

If you wish to review our current Rules and Policies, they can be found at:
http://www.wow-europe.com/en/policy/

Regards,

Vorusus
Account Administration Team
Blizzard Europe Entertainment
http://www.wow-europe.com/en/policy/

If you reply, please include all previous text and files related to this e-mail.

MUCHAS GRACIAS!